Enterprise Resource Planning (ERP)

ERP for Retail: Merchandising and POS Integration Training Course

Introduction

In the fast-evolving retail landscape, seamless integration between Merchandising and Point of Sale (POS) systems is critical for driving profitability, operational efficiency, and customer satisfaction. ERP for Retail: Merchandising and POS Integration Training Course is designed to empower retail professionals, business analysts, and ERP consultants with the expertise to plan, implement, and optimize ERP systems that unify merchandising, inventory, pricing, and POS data. Through real-world case studies, hands-on simulations, and strategic insights, learners will gain the ability to transform retail operations using cutting-edge ERP solutions like SAP, Oracle Retail, Microsoft Dynamics 365, and Odoo.

This course provides a complete understanding of retail data synchronization, omnichannel integration, demand forecasting, and digital transformation within ERP ecosystems. By mastering these core capabilities, participants will learn to improve stock visibility, automate promotions, enhance customer engagement, and align back-office functions with frontline retail processes. With the retail industry embracing AI-driven analytics, cloud-based ERP platforms, and mobile POS systems, this training ensures professionals are fully equipped to meet modern retail challenges.

Programme Curriculum

ERP for Retail: Merchandising and POS Integration Training Course

Introduction

Course Duration

5 days

Course Objectives

Understand ERP architecture specific to retail operations.
Implement POS and Merchandising Integration for real-time data synchronization.
Master inventory and stock replenishment through automated ERP workflows.
Analyze sales performance dashboards and retail KPIs using ERP analytics tools.
Streamline pricing, discounts, and promotions across multiple retail outlets.
Learn vendor and supply chain management through ERP-driven processes.
Enhance customer experience and loyalty programs using POS data integration.
Deploy AI and Machine Learning tools within ERP retail systems for forecasting.
Customize ERP systems for multi-store and omnichannel retail operations.
Ensure data governance, cybersecurity, and compliance within ERP environments.
Evaluate ERP implementation strategies and migration best practices.
Leverage cloud-based ERP solutions for scalability and agility.
Analyze real-world case studies of successful ERP retail transformations.

Target Audience

Retail ERP Consultants
Merchandising Managers
POS System Administrators
Retail Operations Managers
Business Analysts in Retail
IT and ERP Implementation Specialists
Supply Chain and Inventory Managers
Digital Transformation Leads in Retail

Course Modules

Module 1: Introduction to ERP for Retail

Overview of ERP systems and their role in retail
Key retail modules
ERP architecture and integration layers
Case Study: Walmart’s ERP modernization journey
Retail digital transformation trends

Module 2: Merchandising Management

Product hierarchy, assortment planning, and pricing
Supplier collaboration and purchase order automation
Stock optimization using predictive analytics
Case Study: Zara’s agile merchandising process
Best practices for SKU management

Module 3: POS System Integration

POS architecture and data flow
Real-time transaction synchronization with ERP
Customer data and loyalty program integration
Case Study: Starbucks unified POS-ERP strategy
POS security and compliance management

Module 4: Inventory & Supply Chain Management

Centralized inventory visibility across retail locations
ERP-driven demand planning and replenishment
Supplier scorecards and logistics integration
Case Study: Amazon’s ERP supply chain model
Optimizing stock turnover ratios

Module 5: Retail Analytics & Reporting

Retail dashboards and ERP analytics tools
Sales forecasting using AI and ML
Predictive insights for promotions and markdowns
Case Study: Target’s data-driven decision model
Real-time data visualization and KPIs

Module 6: Omnichannel Integration

Linking ERP with eCommerce and POS
Customer journey mapping across channels
Unified product and order management
Case Study: Nike’s unified commerce ERP ecosystem
Cloud integration and data interoperability

Module 7: Implementation & Customization

ERP project lifecycle and agile methodologies
Configuration and customization
Integration middleware and APIs
Case Study: Odoo implementation in a mid-sized retail chain
Change management and user adoption strategies

Module 8: Future Trends & ERP Innovations

Cloud ERP, AI, IoT, and blockchain in retail
Mobile ERP applications for store managers
Sustainable retail operations via ERP insights
Case Study: H&M’s ERP sustainability initiative
Preparing for next-gen retail ERP ecosystems

Training Methodology

This course employs a participatory and hands-on approach to ensure practical learning, including:

Interactive lectures and presentations.
Group discussions and brainstorming sessions.
Hands-on exercises using real-world datasets.
Role-playing and scenario-based simulations.
Analysis of case studies to bridge theory and practice.
Peer-to-peer learning and networking.
Expert-led Q&A sessions.
Continuous feedback and personalized guidance.

Register as a group from 3 participants for a Discount

Send us an email: info@fineskilltrainingcenter.org or call +254769199797

Certification

Upon successful completion of this training, participants will be issued with a globally- recognized certificate.

Tailor-Made Course

We also offer tailor-made courses based on your needs.

Key Notes

a. The participant must be conversant with English.

b. Upon completion of training the participant will be issued with an Authorized Training Certificate

c. Course duration is flexible and the contents can be modified to fit any number of days.

d. The course fee includes facilitation training materials, 2 coffee breaks, buffet lunch and A Certificate upon successful completion of Training.

e. One-year post-training support Consultation and Coaching provided after the course.

f. Payment should be done at least a week before commence of the training, to Fineskill Training Center account, as indicated in the invoice so as to enable us prepare better for you.

Programme Fee

Duration: 5 Days

Method: Online or Physical

Online Price: $1,000

Physical Price: $1,500

Certification: Accredited Certificate

View Available Dates 📄 Download Course Outline (PDF)

Available Sessions

Location

Month

Year

Oct 19 2026

19 Oct — 23 Oct 2026

💻 Online / Virtual session

Online $1,000