Enterprise Resource Planning (ERP)

KPI Design and Performance Measurement in ERP Training Course

Introduction

In today’s data-driven business landscape, organizations are under constant pressure to optimize performance, streamline processes, and achieve strategic goals efficiently. KPI Design and Performance Measurement in ERP Training Course equips professionals with the skills to align enterprise resource planning (ERP) systems with organizational objectives, ensuring measurable outcomes and actionable insights. Leveraging industry-leading methodologies, participants will gain expertise in designing impactful Key Performance Indicators (KPIs), implementing performance measurement frameworks, and enhancing decision-making across finance, operations, supply chain, and human resources.

This hands-on, immersive course combines real-world ERP scenarios with strategic performance management principles, empowering participants to transform raw data into insightful business intelligence. By mastering KPI design, monitoring, and reporting, attendees will contribute to improved operational efficiency, strategic alignment, and sustainable growth. Participants will learn to integrate advanced analytics, predictive insights, and benchmarking techniques into ERP systems, enabling organizations to proactively track performance, identify improvement areas, and drive measurable business results.

Programme Curriculum

KPI Design and Performance Measurement in ERP Training Course

Introduction

Course Duration

5 days

Course Objectives

Develop comprehensive understanding of ERP systems and performance management principles.
Design actionable and strategic KPIs aligned with organizational goals.
Implement KPI measurement frameworks across finance, HR, supply chain, and operations.
Analyze ERP data for actionable insights and decision-making.
Apply real-time reporting and dashboard design for performance tracking.
Benchmark organizational performance against industry standards.
Optimize business processes using ERP-driven KPIs.
Integrate advanced analytics and predictive insights into performance measurement.
Monitor and evaluate employee performance via ERP KPIs.
Identify performance gaps and recommend process improvement initiatives.
Utilize ERP reporting tools for executive-level decision-making.
Align departmental and individual KPIs with corporate strategy.
Develop actionable KPI reports for continuous business optimization.

Target Audience

ERP Managers & Administrators
Business Analysts
Performance Management Professionals
Finance & Operations Managers
HR Professionals
Supply Chain Executives
IT Professionals supporting ERP systems
Strategy & Decision Support Teams

Course Modules

Module 1: Introduction to KPI & ERP Systems

Understanding ERP fundamentals and architecture
Role of KPIs in organizational performance
Strategic vs operational KPIs
KPI selection criteria and best practices
Case Study: KPI integration in a multinational ERP rollout

Module 2: KPI Design & Alignment

Linking KPIs to corporate strategy
SMART KPI design principles
KPI categorization: financial, operational, HR, and supply chain
KPI dashboards and visualization techniques
Case Study: KPI design for a global manufacturing firm

Module 3: Performance Measurement Frameworks

Balanced Scorecard approach
Lean and Six Sigma integration
ERP-based performance measurement tools
KPI tracking frequency and reporting cadence
Case Study: ERP-driven performance management in logistics

Module 4: Data Analytics for KPI Monitoring

Data extraction from ERP systems
Key analytical methods for KPI assessment
Predictive and prescriptive analytics integration
Handling data quality and validation issues
Case Study: Predictive KPI analytics in retail operations

Module 5: Reporting & Dashboards

Designing executive dashboards
ERP reporting tools overview
Automated vs manual reporting
Visual analytics best practices
Case Study: Interactive KPI dashboards in SAP

Module 6: Benchmarking & Continuous Improvement

Industry benchmarking techniques
Gap analysis and performance evaluation
Continuous improvement frameworks
KPI recalibration strategies
Case Study: Performance benchmarking in supply chain ERP

Module 7: KPI Governance & Compliance

KPI ownership and accountability
Regulatory and compliance considerations
Audit trails and performance documentation
Risk management integration
Case Study: KPI governance in a financial ERP implementation

Module 8: Strategic Decision-Making with KPIs

Linking KPI outcomes to strategic initiatives
KPI-driven business planning
Scenario planning using ERP KPIs
Predictive insights for proactive decision-making
Case Study: KPI-led decision-making in a multinational corporation

Training Methodology

This course employs a participatory and hands-on approach to ensure practical learning, including:

Interactive lectures and presentations.
Group discussions and brainstorming sessions.
Hands-on exercises using real-world datasets.
Role-playing and scenario-based simulations.
Analysis of case studies to bridge theory and practice.
Peer-to-peer learning and networking.
Expert-led Q&A sessions.
Continuous feedback and personalized guidance.

Register as a group from 3 participants for a Discount

Send us an email: info@fineskilltrainingcenter.org or call +254769199797

Certification

Upon successful completion of this training, participants will be issued with a globally- recognized certificate.

Tailor-Made Course

We also offer tailor-made courses based on your needs.

Key Notes

a. The participant must be conversant with English.

b. Upon completion of training the participant will be issued with an Authorized Training Certificate

c. Course duration is flexible and the contents can be modified to fit any number of days.

d. The course fee includes facilitation training materials, 2 coffee breaks, buffet lunch and A Certificate upon successful completion of Training.

e. One-year post-training support Consultation and Coaching provided after the course.

f. Payment should be done at least a week before commence of the training, to Fineskill Training Center account, as indicated in the invoice so as to enable us prepare better for you.

Programme Fee

Duration: 5 Days

Method: Online or Physical

Online Price: $1,000

Physical Price: $1,500

Certification: Accredited Certificate

View Available Dates 📄 Download Course Outline (PDF)

Available Sessions

Location

Month

Year

Oct 19 2026

19 Oct — 23 Oct 2026

💻 Online / Virtual session

Online $1,000