Banking Institute

Training Course on Crisis Management and Resolution for Financial Institutions

Introduction

In today’s volatile financial landscape, crisis management and resolution are essential competencies for financial institutions striving to maintain operational resilience and regulatory compliance. With the increasing complexity of global finance, institutions must be equipped with the tools and strategies to swiftly mitigate disruptions, restore confidence, and ensure financial stability. Training Course on Crisis Management and Resolution for Financial Institutions is specifically designed to empower financial professionals with proactive crisis leadership skills, stress-testing methodologies, and effective risk mitigation strategies to manage crises before they escalate.

The course focuses on strengthening institutional capacity in managing financial distress, responding to systemic risks, and developing crisis recovery frameworks. Participants will engage with real-world case studies, learn regulatory best practices, and gain actionable insights to support decision-making during economic downturns, cybersecurity breaches, and reputational crises. By the end of the course, attendees will be able to lead their organizations through uncertainty with confidence, agility, and strategic foresight.

Programme Curriculum

Training Course on Crisis Management and Resolution for Financial Institutions

Introduction

Course Objectives

Understand the principles of financial crisis management and institutional risk governance.
Identify and assess early warning indicators of financial instability.
Apply regulatory frameworks for crisis containment and resolution planning.
Develop and test contingency plans and business continuity protocols.
Manage liquidity crises, capital erosion, and solvency issues.
Strengthen communication strategies for stakeholder trust restoration.
Integrate stress testing tools for risk exposure evaluation.
Navigate cybersecurity threats and technology-related crisis events.
Collaborate with regulators and apply cross-border resolution strategies.
Execute bank resolution frameworks under the Basel III guidelines.
Establish governance structures for crisis decision-making.
Analyze lessons learned from real-life financial institution failures.
Build resilient financial systems for future-proof crisis response.

Target Audience:

Risk Management Officers
Compliance and Audit Executives
Crisis Communication Teams
Financial Regulators
Bank and Credit Union Executives
Asset Managers and Investment Analysts
IT and Cybersecurity Officers
Strategic Planning Managers

Course Duration: 5 days

Course Modules

Module 1: Fundamentals of Crisis Management in Finance

Understanding types of financial crises
Crisis lifecycle and institutional response
Crisis impact on markets and operations
Key regulatory frameworks overview
Roles and responsibilities in crisis teams
Case Study: The 2008 Global Financial Crisis – Lessons in Mismanagement

Module 2: Early Warning Systems and Risk Indicators

Building a financial risk monitoring framework
Quantitative vs qualitative risk indicators
Setting up triggers for escalation
Linking risk appetite with early detection
Scenario planning and predictive analytics
Case Study: Lehman Brothers – Early Warning Failures

Module 3: Business Continuity and Contingency Planning

Designing robust business continuity strategies
BCP integration with IT infrastructure
Crisis communication plans
Recovery Time Objectives (RTO) and RPO
Auditing and updating contingency plans
Case Study: HSBC’s Business Continuity During COVID-19

Module 4: Liquidity and Solvency Crisis Response

Tools for short-term liquidity support
Central bank emergency lending facilities
Asset valuation and capital adequacy
Cash flow forecasting under stress
Resolving non-performing assets
Case Study: Silicon Valley Bank Collapse (2023)

Module 5: Crisis Communication and Reputation Management

Building internal and external communication plans
Role of transparency during a crisis
Managing media relations and social media
Reassuring investors and stakeholders
Leadership communication during turbulence
Case Study: Wells Fargo Account Scandal – Reputation Recovery

Module 6: Cybersecurity and Digital Threat Response

Identifying cyber threats and attack vectors
Implementing cyber incident response teams
Regulatory compliance for data protection
Digital forensics and threat mitigation
Training and simulations for cyber readiness
Case Study: Capital One Data Breach – Response Strategy

Module 7: Regulatory Frameworks and Cross-Border Resolution

Basel III and financial resilience standards
Dodd-Frank Title II (Orderly Liquidation Authority)
Cross-border insolvency coordination
Managing international regulatory compliance
Living wills and resolution planning
Case Study: Banco Popular (Spain) – EU Bank Recovery

Module 8: Leadership and Governance in Crisis

Building a crisis governance model
Strategic decision-making under pressure
Board engagement and accountability
Ethics and transparency during crisis
Crisis leadership simulations and drills
Case Study: JPMorgan Chase – Strategic Leadership in the 2008 Crisis

Training Methodology

Interactive expert-led lectures and real-time Q&A
Hands-on simulations and role-play scenarios
Case study analysis and peer group discussions
Template-based contingency planning exercises
Assessment quizzes and crisis response presentations

Register as a group from 3 participants for a Discount

Send us an email: info@fineskilltrainingcenter.org or call +254769199797

Certification

Upon successful completion of this training, participants will be issued with a globally- recognized certificate.

Tailor-Made Course

We also offer tailor-made courses based on your needs.

Key Notes

a. The participant must be conversant with English.

b. Upon completion of training the participant will be issued with an Authorized Training Certificate

c. Course duration is flexible and the contents can be modified to fit any number of days.

d. The course fee includes facilitation training materials, 2 coffee breaks, buffet lunch and A Certificate upon successful completion of Training.

e. One-year post-training support Consultation and Coaching provided after the course.

f. Payment should be done at least a week before commence of the training, to Fineskill Training Center account, as indicated in the invoice so as to enable us prepare better for you.

Skills & Software Covered

Risk Management Crisis Management Finance Leadership

Programme Fee

Duration: 5 Days

Method: Online or Physical

Online Price: $1,000

Physical Price: $1,500

Certification: Accredited Certificate

View Available Dates 📄 Download Course Outline (PDF)

Available Sessions

Location

Month

Year

Oct 19 2026

19 Oct — 23 Oct 2026

💻 Online / Virtual session

Online $1,000