Digital Forensics

Training Course on Incident Response for Managed Security Service Providers (MSSP)

Introduction

In today’s rapidly evolving threat landscape, Managed Security Service Providers (MSSPs) play a critical role in delivering proactive, scalable, and real-time cybersecurity defense. The ability to swiftly detect, analyze, respond to, and recover from security incidents is essential in minimizing damage and maintaining trust with clients. Training Course on Incident Response for Managed Security Service Providers (MSSP) equips participants with advanced skills, frameworks, and real-world scenarios to manage cybersecurity incidents effectively and maintain compliance with global standards.

With increasing cyber threats such as ransomware, supply chain attacks, and insider threats, organizations demand responsive, resilient, and technically sound MSSPs. This course provides end-to-end training in threat intelligence, automated response, forensic analysis, communication protocols, and compliance practices tailored to MSSP environments. Participants will gain hands-on experience using top-tier tools, frameworks (like NIST and MITRE ATT&CK), and threat simulation techniques to create a mature, rapid-response incident management program.

Programme Curriculum

Training Course on Incident Response for Managed Security Service Providers (MSSP)

Introduction

Course Objectives

Understand incident response lifecycle tailored for MSSPs
Integrate SIEM and SOAR tools for real-time incident detection
Apply NIST 800-61 and MITRE ATT&CK frameworks in incident analysis
Conduct forensic investigations for malware and ransomware cases
Develop automated incident triage and prioritization workflows
Establish secure communication protocols during breach containment
Perform root cause analysis and post-incident reporting
Implement cyber threat intelligence (CTI) for proactive defense
Evaluate legal and compliance obligations like GDPR, HIPAA, and PCI-DSS
Build SLAs and client escalation matrices for incident handling
Create MSSP incident response playbooks and runbooks
Use AI and machine learning tools in incident prediction and response
Conduct tabletop exercises and red-blue team simulations

Target Audience

SOC Analysts
MSSP Incident Response Teams
Threat Intelligence Analysts
IT Security Managers
Managed Security Service Consultants
Cybersecurity Engineers
Compliance and Risk Officers
Network and Systems Administrators

Course Duration: 5 days

Course Modules

Module 1: Foundations of Incident Response for MSSPs

Overview of MSSP Incident Response lifecycle
Key roles and responsibilities in MSSP environments
Understanding NIST 800-61 and MITRE ATT&CK alignment
Incident types: phishing, malware, insider threats
Key metrics for success and KPIs for IR teams
Case Study: Coordinating MSSP response to a supply chain breach

Module 2: Threat Detection Tools & Techniques

SIEM deployment and log correlation strategies
Real-time threat detection using behavioral analytics
Integrating SOAR for automated alerts
Custom detection rules and threat hunting
Role of AI in early threat identification
Case Study: Detecting advanced persistent threats (APT) with SIEM+SOAR

Module 3: Incident Triage & Prioritization

Triage models and risk categorization
Workflow automation in ticketing systems
Impact analysis for MSSP clients
SLAs and urgency-based client communication
Incident tracking and status updates
Case Study: Handling a large-scale phishing campaign across multiple clients

Module 4: Containment, Eradication & Recovery

Isolation protocols for endpoints and networks
Malware removal and system clean-up
Secure restoration and recovery
Communication plans during containment
Business continuity strategies for MSSPs
Case Study: Ransomware containment and decryption strategy for healthcare client

Module 5: Digital Forensics & Evidence Handling

Chain of custody in digital evidence
Tools for file system, memory, and network forensics
Analyzing malicious binaries and scripts
Reporting and documentation best practices
Legal considerations for evidence sharing
Case Study: Forensic investigation of insider data exfiltration

Module 6: Threat Intelligence & Proactive Defense

Sources of threat intelligence (open-source and commercial)
Building IOCs and threat profiles
Threat sharing and collaboration platforms (ISACs)
Integrating CTI into IR plans
Evaluating CTI effectiveness for MSSPs
Case Study: Using CTI to prevent a zero-day exploit across MSSP clients

Module 7: Compliance, Legal & Regulatory Incident Handling

GDPR, HIPAA, PCI-DSS: Incident response obligations
Breach notification requirements and timelines
Working with legal and public relations teams
Audit and assessment preparation
Documentation standards for compliance
Case Study: HIPAA-compliant breach response for a healthcare MSSP client

Module 8: Simulation, Testing & Continuous Improvement

Tabletop exercises and live simulations
Red and blue team incident response scenarios
Lessons learned: reviews and refinement cycles
Updating MSSP playbooks and runbooks
Building a culture of continuous improvement
Case Study: Annual incident response drill for a multinational MSSP

Training Methodology

Instructor-led interactive lectures
Live demos and simulation labs
Real-world case studies and use cases
Red-blue team interactive exercises
Group discussions, quizzes, and hands-on assignments

Register as a group from 3 participants for a Discount

Send us an email: info@fineskilltrainingcenter.org or call +254769199797

Certification

Upon successful completion of this training, participants will be issued with a globally- recognized certificate.

Tailor-Made Course

We also offer tailor-made courses based on your needs.

Key Notes

a. The participant must be conversant with English.

b. Upon completion of training the participant will be issued with an Authorized Training Certificate

c. Course duration is flexible and the contents can be modified to fit any number of days.

d. The course fee includes facilitation training materials, 2 coffee breaks, buffet lunch and A Certificate upon successful completion of Training.

e. One-year post-training support Consultation and Coaching provided after the course.

f. Payment should be done at least a week before commence of the training, to Fineskill Training Center account, as indicated in the invoice so as to enable us prepare better for you.

Skills & Software Covered

IR frameworks SOC tools MSSP dashboards

Programme Fee

Duration: 5 Days

Method: Online or Physical

Online Price: $1,000

Physical Price: $1,500

Certification: Accredited Certificate

View Available Dates 📄 Download Course Outline (PDF)

Available Sessions

Location

Month

Year

Oct 19 2026

19 Oct — 23 Oct 2026

💻 Online / Virtual session

Online $1,000