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Customer Service and Customer Experience

Privacy and Data Protection for Support Agents (GDPR/CCPA) Training Course

Privacy and Data Protection for Support Agents (GDPR/CCPA) Training Course equips support agents with practical knowledg…

📅 5 days💰 $1,100
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Customer Service and Customer Experience

Pricing and Billing Communication Strategies Training Course

Pricing and Billing Communication Strategies Training Course equips participants with cutting-edge strategies, tools, an…

📅 5 days💰 $1,100
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Customer Service and Customer Experience

PR Coordination for Customer-Facing Crises Training Course

PR Coordination for Customer-Facing Crises Training Course equips professionals with strategic crisis communication, rep…

📅 5 days💰 $1,100
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Customer Service and Customer Experience

Post-Incident Customer Communication Strategies Training Course

Post-Incident Customer Communication Strategies Training Course equips professionals with actionable strategies, framewo…

📅 5 days💰 $1,100
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Customer Service and Customer Experience

Phone Etiquette and Voice Skills for Service Agents Training Course

Phone Etiquette and Voice Skills for Service Agents Training Course equips participants with advanced techniques in acti…

📅 5 days💰 $1,100
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Customer Service and Customer Experience

Persona Development for Support Strategies Training Course

Persona Development for Support Strategies Training Course equips support teams, managers, and stakeholders with the too…

📅 5 days💰 $1,100
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Customer Service and Customer Experience

Performance Reviews for Customer-Facing Staff Training Course

Performance Reviews for Customer-Facing Staff Training Course is designed to empower managers and team leaders with mode…

📅 5 days💰 $1,100
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Customer Service and Customer Experience

Outsourcing vs In-house Support: Decision Framework Training Course

Outsourcing vs In-house Support: Decision Framework Training Course equips professionals with a strategic toolkit to eva…

📅 5 days💰 $1,100
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Customer Service and Customer Experience

On-the-Job Training Design for Support Teams Training Course

On-the-Job Training Design for Support Teams Training Course is a powerful strategy to bridge the gap between theoretica…

📅 5 days💰 $1,100
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Customer Service and Customer Experience

Onboarding Playbooks for SaaS Customer Success Teams Training Course

Onboarding Playbooks for SaaS Customer Success Teams Training Course equips professionals with actionable strategies, st…

📅 5 days💰 $1,100
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Customer Service and Customer Experience

Omnichannel Customer Service: Strategy and Implementation Training Course

Omnichannel Customer Service: Strategy and Implementation Training Course equips professionals with the tools to design,…

📅 5 days💰 $1,100
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Customer Service and Customer Experience

Net Promoter Score (NPS) - Design, Collection, action Training Course

Net Promoter Score (NPS) - Design, Collection, action Training Course equips participants with actionable skills to desi…

📅 5 days💰 $1,100
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